Negotiating Service-Level Credits in Outsourcing Agreements
From: Global Services
By: George Donovan, Principal Consultant, PA Consulting
Understanding the limits of service-level credits is the starting point for effective negotiations.
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Wednesday, January 24, 2007
From: Global Services By: George Donovan, Principal Consultant, PA Consulting Understanding the limits of service-level credits is the starting point for effective negotiations. Read More
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